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Privacy Policy

At app.mexpress.pk, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website, mobile applications, and other services. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you interact with our services, such as when you create an account, use our mobile applications, make a purchase, or contact customer support. The types of information we may collect include:

• Contact Information: such as your name, email address, and phone number.
• Account Credentials: such as usernames and security questions.
• Usage Data: such as your IP address, device information, browser type, and operating system.
• Communication Data: such as records of your correspondence with us, including emails and chat transcripts.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and improving our services.
• Personalizing your experience.
• Processing transactions and fulfilling orders.
• Communicating with you about our products and services.
• Responding to your inquiries and providing customer support.
• Conducting research and analysis to better understand user needs.

Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely dispose of it in accordance with our data retention policies.

Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your data. To exercise your rights or make requests regarding your information, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at [support@mexpress.pk].

Effective Date: [01-01-2015]